The problem with one browser for twelve clients
A social media agency of three people can easily look after a dozen clients. Each client brings a stack of logins: a brand account on X, a TikTok business account, a Pinterest business account, a scheduling tool, a design tool, a link-in-bio page, sometimes the website's CMS. Put all of that in one browser and you get the familiar mess: the wrong account signed in when you post, a password spreadsheet passed around in chat, and no record of who changed a client's bio last Thursday.
Multime gives each client their own browser profile. A profile is a separate Chromium-based browser with its own cookies, storage, extensions, saved logins and proxy. Open "Harbor Dental" and you're in Harbor Dental's accounts and nothing else. Close it, and its sessions are saved for next time.
That's the whole idea: keep client work separate and organized, and give your team access you can control. Multime doesn't change any platform's rules, so the first step is to use the access each platform already offers agencies.
Start with each platform's own access tools
Most networks have a built-in way for agencies and staff to work on a business account. Use it wherever it exists. Each person gets their own access, the client can remove you in one step, and you stay inside the platform's terms.
- Facebook and Instagram. Meta's business portfolios (formerly Business Manager) let a client share Pages, Instagram accounts and ad accounts with an agency as a partner, so your staff work through their own accounts instead of the client's login. The steps, roles and limits change often, so check the platform's current policy in the Meta Business Help Center before you onboard a client.
- X. X's platform manipulation and spam policy lets people run several accounts for "different, non-duplicative purposes" and manage accounts on behalf of someone else, as long as no other rule is broken. The same policy forbids using several accounts to post near-identical content or to engage with the same posts, and it forbids creating accounts to replace a suspended one.
- TikTok. TikTok Business Center lets a business share its accounts and assets with members and with partners outside its own Business Center.
- Everyone else. LinkedIn, Pinterest, YouTube and others each set their own rules about who may log in to an account and how many accounts one person may hold. Check the platform's current policy for each network before you take on a client there.
Where a platform ties a personal account to one real person, don't create extra personal accounts for clients and don't ask clients to hand over theirs. Multime's acceptable use policy forbids fake accounts, inauthentic engagement and getting around bans, and so do the platforms.
Where a browser profile fits
Partner access solves part of the job. The rest still happens in a browser: the client's brand account on X, the scheduler, the design tool, the client's analytics, the review site, a shared inbox. Even with partner access, your team member's own Facebook session sits in the browser next to all of it.
A profile per client keeps those sessions apart, so a post meant for one client can't go out from another client's signed-in tab. It also gives you one place to keep everything a new VA needs to start on that client.
One profile per client: what goes in it
| Item | Example for "Harbor Dental" |
|---|---|
| Group and tags | Group "Harbor Dental", tags "retainer" and "X + Pinterest" |
| Saved logins | X brand account, scheduler and design tool, each with its 2FA secret for live codes |
| Cookies | Saved when the profile closes, so the next person opens it signed in |
| Proxy | Optional: one proxy in the client's city, with time zone and language set from its IP |
| Extensions | Only the tools this client uses, such as a grammar checker |
| Remarks | Posting days, brand voice notes, contract end date |
| Start tabs | The tabs open last time come back when the profile reopens |
You can create profiles one at a time, in bulk, or by importing a spreadsheet, so onboarding 20 clients doesn't take an afternoon of clicking. If a client's team already has sessions you're allowed to use, you can import cookies into the profile instead of signing in again.
One proxy per business location
A proxy isn't required. It helps when the client's work is tied to a place: a dental practice in Denver, a restaurant group in three cities. Give each location its own proxy and Multime sets the profile's time zone, language and geolocation to match the proxy's IP, so scheduled times and local search results look the way they do for the client. Multime supports HTTP, HTTPS, SOCKS5 and SSH proxies, sends DNS through the proxy and checks the IP when the profile opens. See the proxy manager.
Give VAs access without sending passwords
The owner's computer hosts the team workspace. VAs sign in from their own computers and see only the groups and profiles you assign. For each VA you choose what they can do: open profiles, edit them, import cookies, run automations and so on. Two permissions matter most for client accounts:
- See account passwords and 2FA keys. Leave it off and the VA works in signed-in profiles without ever reading the saved password or the 2FA secret. When they need to sign in again, they can view the current 2FA code, and each code they view is recorded.
- Copy and export cookies. Leave it off and Multime won't show or export a profile's cookies to them.
A profile can be open for one person at a time, so two VAs never post over each other in the same client. When a VA closes a profile, its cookies and chosen browser data go back to your computer. Your private workspace, with your agency's own accounts, is never visible to VAs. Details are on the teams page.
The owner's audit trail
The owner dashboard shows who is online and which client profile each VA has open. The activity log records each action taken in Multime: profiles opened and closed and on which computer, edits, cookie imports and exports, 2FA codes viewed and proxy changes. You can filter it by person and date.
When a client asks who was working on their account on Tuesday afternoon, you can answer in a minute. When a VA leaves, you sign them out and lock their account. If you never gave them the "See account passwords and 2FA keys" permission, they never saw the saved client passwords.
Automate the repetitive parts with care
Multime's no-code automation can run a flow across many profiles on a schedule. Good uses for an agency are the boring ones: open each client's analytics page every Monday and save a screenshot for the weekly report, or check that each client's link-in-bio page still loads.
Don't use automation or the window synchronizer to post the same message, like the same post or follow the same accounts from several client accounts. X's policy treats that as platform manipulation, and other networks have similar rules.
What Multime doesn't do
- It isn't a social media scheduler. It doesn't post for you unless you build a flow that does.
- It doesn't protect accounts from restrictions or bans. Platform rules apply to every account you open in it.
- It has no Android or iOS profiles, so features that exist only in a mobile app stay on the phone.
- VAs can work only while your computer is on and reachable, because it hosts the workspace.
- While a VA has a profile open, their computer holds that session. Permissions limit what Multime shows them, not everything a person can do in an open browser. Share client profiles only with people you trust.
Plans for agencies
The Team plan costs $49 a month for 300 profiles and 5 VA seats. The Agency plan costs $129 a month for 1,000 profiles and 20 VA seats. Yearly billing gives two months free. You can try the setup on the Free plan with 5 profiles and no card, then compare plans on the pricing page.